Refund Policy

At ScraperMind.com (“we,” “our,” “us”), we strive to provide high-quality services to our customers. This Refund Policy outlines the terms and conditions for requesting refunds. By using our services, you agree to the terms set forth in this policy.

1. Eligibility for Refunds

Refunds are available under the following conditions:

  • Service Issues: If you encounter technical issues that prevent you from using our services as intended and we are unable to resolve them within a reasonable time.
  • Duplicate Payments: If you are charged multiple times for the same service.
  • Cancellation Requests: If you request a cancellation of your subscription or service within the specified period outlined in this policy.

2. Refund Request Period

  • Refund requests must be submitted within 7 days of the transaction date.
  • Requests submitted after this period may not be eligible for a refund.

3. Non-Refundable Items

Refunds are not available for:

  • Services that have been fully rendered or utilized.
  • Custom or one-time services specifically tailored to your requirements.
  • Issues arising from user error, such as incorrect data input or unauthorized use of the account.
  • Promotional or discounted services unless explicitly stated otherwise.

4. How to Request a Refund

To request a refund, follow these steps:

  1. Contact our support team at info@scrapermind.com, +917376915885 with the subject line “Refund Request.”
  2. Provide your name, account details, and the transaction ID.
  3. Include a detailed explanation of the issue and any supporting evidence (e.g., screenshots, receipts).

5. Processing Refunds

  • Refund requests will be reviewed within 5-7 business days of receipt.
  • Approved refunds will be credited to the original payment method within 7-10 business days.
  • You will receive a confirmation email once the refund has been processed.

6. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will be effective upon posting to our website. It is your responsibility to review this policy periodically.

Dhananjaya Mishra

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